Terms & Conditions

legal disclaimer

Last Updated: 17/05/2025

Welcome to Lostbark. By accessing or using our website, products, or services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Overview

These Terms and Conditions ("Terms") govern your use of the website located at https://www.lostbark.com.au (the "Site") and all services provided by Lostbark, a dropshipping business operating in Australia.

By placing an order, browsing the Site, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use this Site. By using our services, you represent that you meet these requirements.

3. Products and Availability

All products listed on our Site are subject to availability. We reserve the right to discontinue any product at any time. While we strive for accuracy, product descriptions, images, and prices are subject to change without notice.

4. Orders and Payment

All orders are processed in AUD.
Lostbark reserves the right to cancel or refuse any order at our sole discretion.
Payments must be made in full at the time of purchase through the available payment options on our Site.

5. Shipping and Delivery

We partner with third-party suppliers and carriers to fulfill orders. Estimated shipping times are provided as a guide and are not guaranteed. Lostbark is not liable for delays caused by shipping providers or customs.

Please ensure your shipping information is correct. We are not responsible for orders lost due to incorrect address details.

6. Refunds and Returns

Our Refund Policy governs all returns and refunds. Please refer to the full policy at Refund Policy or contact us at sales@lostbark.com.au for assistance.

7. Intellectual Property

All content on the Site, including logos, text, images, and graphics, is the property of Lostbark or its suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without express written permission.

8. User Conduct

By using our Site, you agree not to:

Violate any laws or regulations.
Infringe upon our intellectual property or that of others.
Upload or transmit malicious code or spam.
Interfere with the security or functionality of the Site.

9. Limitation of Liability

To the fullest extent permitted by law, Lostbark shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site or any products purchased through it.

10. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law. If a product or service you receive is not as described, you may be entitled to a replacement, refund, or repair as applicable under law.

11. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes are made constitutes acceptance of those changes.